Contact support

We respond within 24 hours, 7 days a week. Send us the details and we will take it from there.

Email support

support@uptimebasics.com

Typical response time: 24 hours

What to include

Help us help you faster

Account email

The email you used to sign in to Uptime Basics.

Monitors affected

Which URLs are impacted and when the issue started.

Expected behavior

Tell us what you expected to see versus what happened.

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